At PURE AND BURN FZ-LLC, we are committed to protecting your personal data and ensuring transparency in how your information is collected, processed, stored, and used. This policy is in accordance with the General Data Protection Regulation (GDPR) of the European Union, as well as UAE data protection laws and applicable local regulations.
What Data We Collect
We may collect and process the following personal data:
- Identity and contact details (name, email, phone number, billing/delivery address)
- Payment information (processed securely through third-party providers)
- Purchase history and order details
- Technical information (IP address, device type, browser, cookies)
- Communications (emails, support requests, feedback)
Purpose of Data Processing
We use your personal data for the following purposes:
- To process and deliver your orders
- To provide customer support and manage your account
- To improve our website, services, and user experience
- To comply with legal obligations, including tax and accounting
- For marketing purposes, only with your explicit consent
Data Storage & Retention
Your personal data is stored securely and retained only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When no longer needed, your data will be safely deleted or anonymized.
Your GDPR Rights
Under GDPR and applicable local laws, you have the following rights:
- Right of access – request a copy of your personal data we hold
- Right of rectification – correct inaccurate or incomplete data
- Right to erasure – request deletion of your personal data
- Right to restriction of processing – limit how your data is used
- Right to data portability – transfer your data to another provider
- Right to object – opt out from processing for marketing purposes
Data Security
We implement strict technical and organizational measures to protect your personal information from unauthorized access, loss, alteration, or disclosure. Payment data is handled only by certified third-party providers with industry-standard encryption.
International Transfers
As we operate in the United Arab Emirates, your data may be transferred and processed outside the EU. In such cases, we ensure adequate protection is in place in compliance with GDPR standards.
Compliance with UAE Data Protection Law
Pursuant to the Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data in the UAE, PURE AND BURN FZ-LLC ensures that:
- Data subjects are informed clearly about the purposes of data collection and processing.
- Personal data is processed lawfully, fairly, and transparently.
- Data is retained only for as long as necessary, in line with the legal requirements set by UAE law.
- Explicit consent is obtained where required, and individuals have the right to withdraw consent at any time.
- Any data transfers outside the UAE are conducted in compliance with approved mechanisms ensuring adequate protection.
- Data subjects in the UAE also have rights of access, rectification, erasure, objection, and portability, consistent with GDPR standards.
Our compliance framework aligns with both GDPR and local UAE regulations, guaranteeing an international level of protection for your personal data.
Contact Us
For inquiries, requests, or complaints regarding your personal data, you can reach us at:
Email: contact@pureandburn.com
PURE AND BURN FZ-LLC, Dubai, United Arab Emirates